I recently bought some floss at my local Jewel but when I opened it, the roll of floss was missing. They had contact information on the back in case you are not satisfied with the product, so I sent them an email explaining the situation. They responded quickly and sent me a coupon to cover the cost. They also sent me 2 replacement flosses for my troubles. This is a perfect example of good customer service. They went above and beyond to correct the problem. I will continue to be a loyal customer to Jewel for my weekly groceries!
No comments:
Post a Comment