Sometimes giving feedback to a company
can really make a big difference. I learned this one time years ago
when I replied to a question on a website for one of my favorite
restaurants at the time, Chipotle. The question was something like,
"Do you know of a location where we should build a new restaurant?"
Now at the time, the closest Chipotle to my house was a good 20
minutes away; not super far, but not exactly close either. Also
around this time they were building a new shopping center near by and there were a bunch of openings for new stores. I thought, "Hey,
wouldn't it be nice if the put a Chipotle in there?" So I went
ahead and put in the suggestion for the new location.
I didn't actually expect them to take
my advice, but it was worth a few minutes of time just for a chance.
I don't remember if I got a reply back; maybe an automatic reply
stating something along the lines of, "Thank you for your
suggestion. Our team will look into this location..." So
months went on and I forgot about it.
But then something amazing happened. I
was driving by the new shopping center and guess what sign had just
gone up? "Coming Soon - Chipotle Mexican Grill"! I was
shocked and excited! They actually must have read my email, looked
into the location and decided it was indeed a good place to open a
new restaurant. I was going around telling everyone how I had
recommended they put a restaurant there and then they actually did!
It was so nice to be able to drive only a couple minutes instead of
20 minutes to get to one of my favorite restaurants.
Sometimes it pays to take the time out
of your day to give feedback to businesses because they actually do
listen and might make big moves based on what you have to say!
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